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Motability - Helping Disabled People Become More Mobile
 
MOTABILITY 
Warwick House
Roydon Road
Harlow
Essex
CM19 5PX

Customer Helpline

Tel:: 0845 456 4566

 
Web: www.motability.co.uk

Motability logo

How the scheme works

The Motability Scheme can help you with leasing or buying a car if you're getting the War Pensioners' Mobility Supplement or the higher rate of the mobility component of Disability Living Allowance (DLA). Even if you do not drive yourself, you can apply for a car as a passenger and propose two other people as your drivers.

You can also apply for a car on behalf of a child aged three or over who is entitled to the higher rate mobility component of Disability Living Allowance.

Contract hire

Through the contract hire scheme you can lease a new car supplied by a Motability accredited dealer for at least three years. Insurance, routine servicing and breakdown assistance are included. You may need to pay for the fitting and removal of any adaptations.

You can apply if you have 12 months or more of your Disability Living Allowance 'award' remaining. If your award is not renewed during the full length of your chosen scheme, your car will need to be returned.

At the end of the period the car is returned to Motability Operations, the not-for-profit company, which operates the car schemes under contract to Motability.

Hire purchase

Hire purchase enables you to buy the car you want. This can be a new or used car. You are responsible for negotiating the purchase price of the car with the dealer and arranging insurance cover. At the end of the hire purchase agreement - which can be between three and five years - you will own the car.

Powered wheelchairs or scooters

Motability also offers a contract hire scheme for powered wheelchairs or scooters that includes insurance cover and routine servicing for the agreement's three-year duration.

Financial help and VAT relief

If money is a problem when financing the car or adaptations, Motability may be able to provide a grant through their own charitable fund or the Specialised Vehicle Funds, which they administer for the government.

Disabled people don't have to pay VAT on the cost of hiring a car through the Motability Scheme. The cost of any work involved in adapting a vehicle for a disabled person is also eligible for VAT relief.

 

England                                             
DLA, Invalid Vehicle Section              
Warbreck House                                
Warbreck Hill                                     
Blackpool FY2 OYE  
                        
Northern Ireland
Disability & Mental Health Unit
Room 118, Dundonald House
 Upper Newtownards Road
  Belfast BT4 3SF

Scotland
National Services Agency
Room D118,
Trinity Road

Edinburgh EH5 3SE 


Wales
Health Services Division
Cathays Park
Cardiff
CF1 3NQ

There is information in the pack to help you to find a suitable supplier for your required transport (plus conversion and adaption suppliers) and information on funding your requirement through Motability.

Further Information

Department for Transport
List of Hand Control and Vehicle Adaptation Specialists

For enquiries about
Contract Hire, or Hire
Purchase Agreements
contact:
Motability Operations
City Gate house
22 Southwark Bridge Road
London SE1 9HB
Tel: 0845 456 4566

For enquiries about 
Insurance contact:
Royal & SunAlliance
“Motability”

Customer Services
New Hall Place
Old Hall Street
Liverpool
L3 6ZZ
Customer Services
Freecall: 0500 373 737

For general enquiries
about Breakdown 
Assistance contact:
RAC
Thomas Street
Stretford
Manchester
M32 0HX
Tel: 0870 601 0150

Department of                           
Social Security                       
War Pensions Agency             
Norcross                                     
BLACKPOOL FY5 3YX            
Tel: (01253) 858858                  
For queries on                           
entitlement to War                     
Pensioners’ Mobility 
Supplement. 

Disability Living 
Allowance Unit
Warbreck House
BLACKPOOL FY2 0YE
Tel: (08457) 123456  
For queries on entitlement
to HRMC of DLA.         



 

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