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Motability - Helping Disabled People Become More Mobile
 
MOTABILITY 
Warwick House
Roydon Road
Harlow
Essex
CM19 5PX

Customer Helpline

Tel:: 0845 456 4566

 
Web: www.motability.co.uk

Motability logo

Motability is a registered charity which helps disabled people become more mobile. They can help you to use the Higher Rate Mobility Component of your Disability Living Allowance (DLA) or War Pensions’ Mobility Supplement (WPMS) to lease or buy a car or buy a powered wheelchair or scooter.

A Comprehensive information pack with application forms is available from the above address

Eligibility

To Qualify for any of the Motability schemes you must receive one of the following benefits:

1. Higher Rate Mobility Component of Disabled Living Allowance (HRMC of
    DLA)

2. War Pensioners‘ Mobility Supplement

3. A Government Vehicle, Trike or Mini.

If you have one of these benefits, Motability can offer you a choice of schemes to help you to obtain a vehicle or a powered wheelchair or scooter.You must have at least 12 months’ award length remaining when you apply.

 

If you qualify under No 3 above, you must first make arrangements to transfer to categories 1 or 2 above. This is done by sending the appropriate Scheme application form, from the brochure in the information pack to the office listed below covering your part of the United Kingdom. Other necessary application forms and details are in the information pack.

England                                             
DLA, Invalid Vehicle Section              
Warbreck House                                
Warbreck Hill                                     
Blackpool FY2 OYE  
                        
Northern Ireland
Disability & Mental Health Unit
Room 118, Dundonald House
 Upper Newtownards Road
  Belfast BT4 3SF

Scotland
National Services Agency
Room D118,
Trinity Road

Edinburgh EH5 3SE 


Wales
Health Services Division
Cathays Park
Cardiff
CF1 3NQ

There is information in the pack to help you to find a suitable supplier for your required transport (plus conversion and adaption suppliers) and information on funding your requirement through Motability.

Further Information

Department for Transport
List of Hand Control and
Car Adaption Conversion Specialists:
http://www.mobility-unit.dft.gov.uk/lists/01.htm

For enquiries about
Contract Hire, or Hire
Purchase Agreements
contact:
Motability Operations
City Gate house
22 Southwark Bridge Road
London SE1 9HB
Tel: 020 7620 0400

For enquiries about 
Insurance contact:
Royal & SunAlliance
“Motability”

Customer Services
New Hall Place
Old Hall Street
Liverpool
L3 6ZZ
Customer Services
Freecall: 0500 373 737

For general enquiries
 about Breakdown 
Assistance contact:
RAC
Thomas Street
Stretford
Manchester
M32 0HX
Tel: 0870 601 0150

Department of                           
Social Security                       
War Pensions Agency             
Norcross                                     
BLACKPOOL FY5 3YX            
Tel: (01253) 858858                  
For queries on                           
entitlement to War                     
Pensioners’ Mobility 
Supplement. 

Disability Living 
Allowance Unit
Warbreck House
BLACKPOOL FY2 0YE
Tel: (08457) 123456  
For queries on entitlement
to HRMC of DLA.         



 

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