Phone helpline numbers for people needing help, especially useful
for disabled people and the elderly giving help and advice on issues and
common problems encountered in daily life.
See also: Mental Health Helplines
Age Concern England - Free telephone advice and information service for older people,
their relatives and friends , as well as professionals and carers.
Telephone: 0800 009966 - Freephone
AIDS Helpline - (Terence Higgins Trust)
Telephone: 0845 1221 200
Alcoholics Anonymous - This is a 24 hour helpline; callers will be transferred to their local helpline.
Telephone: 08457 697 555
BACUP ( British Association of Cancer United Patients)
Telephone: 0808 800 1234
Benefit Enquiry Line - This provides confidential advice and information about all social security benefits and how to claim them , for people with disabilities, their carers and representatives.
Telephone: 0800 88 22 00 Freephone
Textphone: 0800 24 33 55
BT ( British Telecom ) - BT provide free Directory Enquiry Service for people who have difficulty
using the phone book
Telephone: 0800 58 70 195 Freephone
For free copy of "BT Services for Older or Disabled Customers"- a guide to equipment and services
Telephone: 0800 800 150 Freephone
Textphone: 18001 0800 800 150
Carers Line (Carers UK - formerly Carers' National Association)
Telephone: 0808 808 777 Freephone
Childline - Comfort, advice and protection for any child or young person with any problem.
Telephone: 0800 1111 Freephone
Cruse Bereavement Care - Helpline for bereaved people and those caring for bereaved people.
Telephone: 0870 167 1677
Debtline - Confidential advice for anyone with debt problems.
Telephone: 0808 808 4000 - Freephone
Dial UK - Network of disability information and advice services run by people with direct
experience of disability.
Telephone: 01302 310123
Disability Living Allowance / Attendance Allowance Helpline
Telephone: 08457 123456 - Information for claimants.
Disability Rights UK - They have a variety of Help lines
providing information on a variety of issues for disabled people and
Textphone: 08457 224433
Hepline webpage at: http://disabilityrightsuk.org/how-we-can-help/helplines-0
Disability Rights Commission Helpline - Information and advice for disabled people who
have been discriminated against in some way
Telephone: 08457 622633
Textphone: 08457 622644
Disabled Living Foundation Helpline - Advice and information on disability equipment
Telephone: 0845 130 9177
Textphone: 0207 432 8009
Drinkline - Advice on sensible drinking and alcohol misuse
Telephone: 0800 917 8282 - Freephone
Drugs - National Drugs Helpline (Talk to Frank) - Information about drugs for people who
use them , their friends, families and colleagues
Telephone: 0800 776600 - Freephone
Elder Abuse Response - Support for anyone concerned about the abuse of older people
Telephone: 0808 808 8141
Help the Aged Senior Line - Confidential advice and information for older people,
their relatives carers and friends.
Telephone: 0808 800 6565 - Freephone
Textphone: 0800 26 96 26
Lesbian and Gay Switchboard - 24 hour helpline offering support and information for
lesbians and gay men.
Telephone: 020 7837 7324
Message Home - 24 hour helpline for people who have left home or run away .
Enables callers to send messages.
Telephone: 0800 700 740 - Freephone
Mind National Helpline - Advice line for those facing mental health problems
Telephone: 08457 660163
National Missing Persons Helpline - 24 hour helpline providing advice,
practical help and support for missing persons and their families
Telephone: 0500 700 700 - Freephone.
NHS 111- Confidential 24 hour telephone helpline staffed by nurses
offering healthcare advice and information to callers at any time wherever
you are in England. Interpreters available if required.
NHS Smoking Helpline - For friendly help, advice and local information on how to stop smoking.
Telephone: 0800 169 0 169 - Freephone
NSPCC Child Protection Helpline - 24 hour helpline providing information,
advice and counselling to anyone concerned about a child or young person at risk of abuse.
Telephone: 0808 800 5000 - Freephone
Textphone: 0800 056 0566
Parentline Plus - Practical help and information for parenting
Telephone: 0808 800 2222
Textphone: 0800 783 6783
Royal National Institute for Deaf People Information Line
Telephone: 0808 808 0123
Textphone: 0808 808 9000
Royal National Institute for the Blind
Telephone: 0845 766 9999
Samaritans - Confidential , emotional support for anyone in crisis 24 hours a day.
Telephone: 08457 90 90 90 - Local call rate
Textphone: 08457 90 91 92
Sane Line - Advice line for those facing mental health problems.
Telephone: 0845 767 8000 - Local call rate
Shelterline - 24 hour national helpline offering free confidential and impartial
advice and advocacy on housing problems
Telephone: 0808 800 4444 - Freephone
Victim Support line - Helpline for emotional support and practical
advice for anyone affected by crime.
Telephone: 0845 30 30 900 - Local call rate
Telephone Helplines Association website: www.helplines.org.uk