Organisations and charities offering disabled people and carers welfare benefits advice
and various advice services in the UK. Listings start with the catchment area for the
organisation. Most organisations are members of the
Disability Information and Advice Line (DIAL)
Many Law Centres also provide benefits advice in England , Northern Ireland and Wales.
Barnsley Metropolitan District – DIAL Barnsley, 9 Doncaster Road , Barnsley , South Yorkshire S70 1TH (01226 240273 – Mon-Thur 9am-5pm, Fri 9am-2pm) www.dialbarnsley.org.uk
Bath and North East Somerset – SWAN Advice Network, Leigh House, 1 Wells Hill, Radstock BA3 3RN (01761 437176 – 10am-12pm) www.swan.btik.com Welfare rights and housing advice; also provides a volunteer transport system in Bath and North East Somerset.
Bedfordshire and Luton – Disability Resource Centre (Dunstable), Poynters House, Poynters Road , Dunstable, Bedfordshire LU5 4TP (01582 470900 – 10am-12.30pm & 1.30-4pm) www.drcbeds.co.uk
Blackpool, Wyre and Fylde – Disability Information & Support (Blackpool, Wyre & Fylde), Blackpool Centre for Independent Living, 259 Whitegate Drive, Blackpool, Lancashire FY3 9JL (01253 472202; 01253 472203; Fax 01253 476450 – 9.30am-3.15pm) Information and advice on a range of issues, including benefits, equipment, transport, health services, employment and education.
Blyth Valley – Blyth Valley Disabled Forum, The Eric Tollhurst Centre, 3-13 Quay Road , Blyth , Northumberland NE24 2AS (01670 364657)
Bradford Metropolitan District – Disability Advice Bradford, 103 Dockfield Road , Shipley, West Yorkshire BD17 7AR (01274 594173 – Mon-Fri 9.30am-3.15pm) https://www.bradforddisabilityservices.co.uk/
Brighton and Hove – Federation of Disabled People (Brighton & Hove),
Telephone number: 01273 296747
Bristol – Disability Information and Advice Service, WECIL, The Vassall Centre, Gill Avenue , Fishponds, Bristol BS16 2QQ (0117 983 2828 – Tue, Wed, Thur 10am-1pm; Fax 0117 983 6765) www.wecil.co.uk
Calderdale – Calderdale DART, Harrison House, 10 Harrison Road , Halifax , West Yorkshire HX1 2AF (01422 346040 & 01422 346950 – Mon, Tues, Thur 10am-4pm)
Cambridgeshire (not Huntingdonshire) – Disability Cambridgeshire, Pendrill Court , Papworth Everard, Cambridgeshire CB23 3UY (Adviceline 01480 839192) www.disability-cambridgeshire.org.uk
Cheshire & North Flintshire – DIAL House Chester Disability Services, DIAL House, Hamilton Place , Chester , Cheshire CH1 2BH (01244 345655 – 10am-4pm) www.dialhousechester.org.uk
Coventry and Warwickshire – Council of Disabled People Warwickshire and Coventry, Room 6, Unit 15, Koco Building, Arches Industrial Estate, Spon End, Coventry CV1 3JQ (Tel, Minicom and Fax 02476 712984 – 10am-1pm & 2-4pm) www.cdp.org.uk
Derby – Disability Direct, 227 Normanton Road , Derby , Derbyshire DE23 6UT (01332 299449) www.disabilitydirect.com
Doncaster – DIAL Doncaster, Unit 9, Shaw Wood Business Park, Shaw Wood Way, Doncaster, South Yorkshire DN2 5TB (01302 327800 – Mon-Thur 9.30am-4pm, Fri 9.30am-3pm; Minicom 01302 768297) www.dialdoncaster.co.uk Also offers wheelchair hire and holiday lodge hire.
Dorset – Disability Wessex, The Families Centre, Bond Ave, West Moors, Dorset. BH22 0LL Tel: 0300 3305514
Specialist advice on disability benefits including help with appeals, across Dorset; assistance with applications for Deputyship and Lasting Power of Attorney and special education advice. Home visits where required. Small charge for services.
Essex, Southend and Thurrock – Disability Essex (EPDA), Centre for Disability Studies, 34 Rocheway, Rochford, Essex SS4 1DQ (0844 412 1771; Helpline 0844 412 1770 – Mon-Fri 10am-4pm). Partners in Disability East information network. Provides accredited training in disability access auditing and equality. IT research with London Metropolitan University.
Essex (South) – DIAL Basildon and South Essex, The Basildon Centre, St Martin's Square, Basildon , Essex SS14 1DL (0845 450 3001/3002 – 10am-4pm) www.dialbasildon.co.uk Information and advice on disability related issues.
Great Yarmouth borough – DIAL Great Yarmouth, 12a George Street , Great Yarmouth, Norfolk NR30 1HR (01493 856900 – 9am-4pm) www.dial-greatyarmouth.org.uk
Hampshire (South East) – DIAL Portsmouth , Frank Sorrell Centre, Prince Albert Road , Southsea, Hampshire PO4 9HR (023 9282 4853 – 10am-4pm)
Huntingdonshire – Disability Huntingdonshire, Pendrill Court , Papworth Everard, Cambridgeshire CB23 3UY (01480 830833 – Mon-Thur 9.30am-2.30pm) https://www.dish.org.uk/
Ipswich – Ipswich Disabled Advice Bureau, 19 Tower Street , Ipswich, Suffolk IP1 3BE (01473 217313 – Tue-Fri 10am-2pm) www.ipswichdab.org.uk
Kent – DIAL Kent, 9a Gorrell Road , Whitstable , Kent CT5 1RN (01227 771155 – Mon-Thur 10am-2pm, Fri 10am-1pm)
Kent ( North West ) – DIAL North West Kent, Northfleet Veterans Hall, The Hill, Northfleet , Kent DA11 9EU (01474 321761 – 11am-3pm) https://www.dialnwk.org.uk/
Lancashire (West) – West Lancs Disability Helpline, Whelmar House, 2nd Floor, Southway, Skelmersdale, Lancashire WN8 6NN (0800 220676 – 24-hr answerphone) Mon, Tues, Thur 10am-4pm, Wed & Fri 10am-1pm. www.wldh.org.uk
Leeds Metropolitan District – DIAL Leeds, The Mary Thornton Suite, Armley Grange Drive, Leeds, West Yorkshire LS12 3QH (0113 214 3630 – Mon, Tue, Thur, Fri 10.30am-3.30pm)
Leicester, Leicestershire and Rutland – mosaic, 2 Richard III Road , Leicester , Leicestershire LE3 5QT (0116 251 5565; Helpline 0116 262 6900 – Mon-Thur 9am-5pm, Fri 9am-4.30pm) www.mosaic1898.co.uk
Lincolnshire (North) – Carers' Support Centre, 11 Redcombe Lane , Brigg, Lincolnshire DN20 8AU (01652 650585) www.carerssupportcentre.com
Lowestoft and Waveney area – DIAL Lowestoft & Waveney, Waveney Centre for Independent Living, 161 Rotterdam Road, Lowestoft, Suffolk NR32 2EZ (01502 511333 – 9am-12pm and 1-3pm) www.dialnet.f2s.com
Midlands (West) – Freshwinds, Freshwinds House, Prospect Hall, 12 College Walk, Selly Oak B29 6LE (0121 415 6670) www.freshwinds.org.uk
Milton Keynes Unitary Authority – Milton Keynes Centre for Integrated Living (MK CIL), 330 Saxon Gate West, Milton Keynes MK9 2ES (01908 231344; Phone service, drop-in and equipment display Mon-Fri 10am-4pm) www.mkweb.co.uk/mk_disability/home.asp
New Forest and surrounding area – New Forest Disability Information Service, 6 Osborne Road, New Milton, Hampshire BH25 6AD (01425 628750) www.newforestdis.org.uk
North West England – Disability Equality (NW) Ltd, 103 Church Street, Preston, Lancashire PR1 3BS (01772 558863 – 9.30am-4pm) www.prestondisc.org.uk Disabled people's organisation providing a range of user-led services.
Northern England – Disability North, The Dene Centre, Castle Farm Road, Newcastle upon Tyne NE3 1PH (0191 284 0480 – Mon-Fri 10am-4pm; Textphone 18001 0191 284 0480; Benefits advice and equipment and adaptation advice 0191 284 0480) www.disabilitynorth.org.uk
Nuneaton, Bedworth and surrounding areas – DIAL Nuneaton & Bedworth, New Ramsden Centre, School Walk, Attleborough, Nuneaton, Warwickshire CV11 4PJ (024 7634 9954 – Mon-Thur 9am-4pm)
Peterborough area – DIAL Peterbrough, The Kingfisher Centre, The Cresset, Bretton, Peterborough , Cambridgeshire PE3 8DX (01733 265551 – Mon-Thur 10am-4pm)
Plymouth area – Disability Information & Advice Centre, Ernest English House, Buckwell Street , Plymouth , Devon PL1 2DA (01752 201065 – Mon 10am-1pm, Tue-Fri 10am-1pm and 2-4pm) www.plymouthguild.org.uk Advice on disability and carers issues and welfare benefits.
Rotherham area – Sycil, Rotherham, c/o Central Library, Walker Place , Rotherham , South Yorkshire S65 1JH (01709 373658 – Mon-Thur 9am-4.30pm; Drop-in service Mon, Tue, Thur 10am-12.30pm) www.sycil.org
St Helens – DASH (Disability Advice & Information St Helens), Windle, Pilkington House, King Street, St Helens, Merseyside WA10 2JZ (01744 453053) www.merseyworld.com/dash
Sandwell Borough – CARES Sandwell, The Carers Centre, 2 Bearwood Road, Smethwick, West Midlands B66 4HH (0121 558 7003) www.carers.org/sandwell Information, advice and support for family carers and the people they look after.
Scarborough – Scarborough & District Disablement Action Group, Allatt House, 5 West Parade Road , Scarborough , North Yorkshire YO12 5ED (01723 379397) www.scarboroughdag.org.uk
Selby and District DIAL – 12 Park Street, Selby, North Yorkshire YO8 4PW (01757 210495) – Monday to Friday 10:00am to 3:00pm, closed Saturday and Sunday
Shropshire, Telford and Wrekin – a4u, Louise House, Roman Road , Shrewsbury , Shropshire SY3 9JN (Advice line 0845 602 5561 – 10am-3pm; Fax 01743 251521) www.a4u.org.uk/
Solihull Borough – DIAL Solihull , 67 The Parade, Kingshurst, West Midlands B37 6BB (Disablement Information Advice Line 0121 770 0333 – 10am-3pm)
Somerset (North) – DIAL Weston-super-Mare, Room 5, Roselawn, 28 Walliscote Grove Road , Weston-super-Mare, North Somerset BS23 1UJ (01934 419426 – Tue, Thur 11am-3pm) www.westondial.bravehost.com
Southend Borough – DIAL Southend, 29-31 Alexandra Street , Southend on Sea, Essex SS1 1BW (0800 731 6372 – 10am-3.45pm) www.dialsouthend.org
Suffolk (Central) – Optua Advice and Advocacy, Red Gables, Ipswich Road , Stowmarket, Suffolk IP14 1BE (01449 672781; Typetalk 01449 775999) www.optua.org.uk
Suffolk coastal area – Disability Advice Service (East Suffolk), Cedar House, Pytches Road , Woodbridge , Suffolk IP12 1EP (01394 387070 – Mon-Thur 10am-3pm)
Suffolk (West) – Optua Advice and Advocacy, West Suffolk Disability Resource Centre, Papworth House, 4 Bunting Road, Bury St Edmonds, Suffolk IP32 7BX (01284 748800 – Mon-Thur 10am-3pm) www.optua.org.uk
Wigan and Leigh – Paveways Plus Disability Advice Line, Pennyhurst Mill, Haigh Street , Wigan WN3 4AZ (01942 519909 – 10am-4pm)
Wiltshire, Bath and North East Somerset (excluding Swindon ) – Wiltshire & Bath Independent Living Trust, Independent Living Centre, St George's Road , Semington, Wiltshire BA14 6JQ (01380 871007) www.ilc.org.uk
Worcestershire (North) – DIAL North Worcestershire, In Connect Wyre Forest, 10-12 Blackwell Street , Kidderminster DY10 2DP (0800 970 7202 – 10am-4pm) www.nwdial.org.uk
Worcestershire (South) – DIAL South Worcestershire, 54 Friary Walk, Crowngate Centre, Worcester, Worcestershire WR1 3LE (01905 27790; Typetalk 01905 22191 – 9am-3pm) www.dialsworcs.org.uk
Greenwich Borough – Greenwich Association of Disabled People, The Forum @ Greenwich, Trafalgar Road , London SE10 9EQ (020 8305 2221) Also operates personal assistants agency, provides young people's services, training and consultancy, and advocacy against hate crime.
Hounslow Borough – Disability Network Hounslow, The Star Centre, 63-65 Bell Road , Hounslow, London TW3 3NX (020 8577 0956 – Mon-Fri 10am-4.30pm) www.disabilitynetworkhounslow.org
Lambeth – Disability Advice Service Lambeth, 336 Brixton Road , London SW9 7AA (020 7738 5656 – Mon, Wed, Fri 10am-1pm; Tue, Thur 10am-3pm) www.disabilitylambeth.org.uk . Services include advice casework in benefits, housing, debt and community care.
Richmond Borough – Richmond Advice & Information on Disability, Disability Action and Advice Centre, 4 Waldegrave Road, Teddington TW11 8HT (020 8831 6070 – 11am-4pm) www.richmondaid.org.uk Services include benefits advice, family outreach service, access advice and gardening assistance.
Waltham Forest – DIAL Waltham Forest, Community Place, 806 High Road, Leyton, London E10 6AE (Helpline 020 8539 8884 – Mon, Tue, Thur, Fri 10am-4pm)
Wandsworth Borough – Disability and Social Care Advice Service (Wandsworth), 5th Floor, Bedford House, 215 Balham High Road , London SW17 7BQ (020 8333 6949 – 10am-4pm)
Dunbartonshire (East) – Contact Point in East Dunbartonshire, The Park Centre, 45 Kerr Street , Kirkintilloch G66 1LF (0141 578 0183) Information service on disability, health and carer issues.
Lanarkshire (South) – South Lanarkshire Disability Forum, 42 Campbell Street , Hamilton , South Lanarkshire ML3 6AS (01698 307733 – 9.30am-4pm)
Scotland-wide – Wellbeing Initiative, 84 Miller Street , Glasgow G1 1DT (0141 248 1899 – Mon-Thur 9am-5pm, Fri 9am-4pm) www.volunteerglasgow.org
Anglesey (North) – Taran Disability Forum, Canolfan Byron, Mona Industrial Park , Gwalchmai, Anglesey LL65 4RJ (01407 721925 – 10am-4pm)
South East Wales – Disability Advice Project, Unit E, Avondale Business Park, Avondale Way, Cwmbran NP44 1XE (01633 485865 – Mon-Fri 9.30am-4pm) www.dap-wales.org.uk